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General

How can I recover my password?
Go to this page and provide the e-mail address you used when you created your Epik account.
What is a LMS?
A Learning Management System (LMS) is simply a software application for the administration, documentation, tracking, reporting and delivery of education courses or training programs. Some examples of existing LMS are Moodle, Blackboard, Sakai and Desire2Learn.

Activities

What are Activities?
Actvities can be seen as the challenges you can create for your students in your games. For now an activity can be either a question or a group of questions. The main difference between them is just that by using a group of questions in a game, instead of a question, a random question from this group will be chosen to be presented to the players.
What are activity hints for?
An activity with hints associated will be eligible for the Request Hints help, available on some types of games. Use hints to help the players remember something or understand something without telling them the answer. You can associate up to 10 hints to an activity, but you don't need to create that many, two are enought.
Why can resources be associated to activities?
An activity with resources associated will be eligible for the Consult Learning Materials help, available on some types of games. Use resources to provide more information about the activity, or like a diferent kind of hint. You can associate as many resources as you want to an activity, but one is enough.
Which activities types can I import from a LMS?
Currently you can only import questions from Moodle and they must be short answer, multiple choice, or true or false questions.

Resources

What are Resources?
Resources are files: more precisely, audio, image, video, or PDF files. Those files can be used in your games to display concepts to players, or as design elements. For example, you can use a audio resource as background music, or as a way to present a concept to players. A resource can be either a file you provide or a file from a URL you found on the Web (for videos you can also use Youtube or Vimeo links).
How can I convert an audio file to a format supported by Epik?
Epik supports the following audio file types: mpeg, mpg, mp3, webm. If you have an audio file on a different format you can use free applications to convert it into other formats. Some examples of desktop applications are Any Video Converter (for Windows and Mac) and Free Studio Manager (for Windows), and examples of web applications are You Convert it, and Zamzar.
How can I convert an image file to a format supported by Epik?
Epik supports the following image file types: gif, jpg, jpeg, pjpeg, png. If you have an image file on a different format you can use free applications to convert it into other formats. Some examples of desktop applications are Paint (for Windows) and Paintbrush (for Mac), and an example of a web application is the Free Online Images Converter. On desktop applications you just need to open the image and use the Save As option to save them on a different format, while for web applications you just need to select the new format and the file, then click on convert and the new file will appear on your downloads folder.
How can I convert a video file to a format supported by Epik?
Epik supports the following video file types: mpeg, mp4, webm. Even if you have a file on those formats we recommend that you upload them to Youtube or Vimeo, and then provide their URL on Epik when you create your resources. But if you really want to upload your files to Epik and they are on an unsupported format you can use free applications to convert them into other formats. Some examples of desktop applications are Any Video Converter (for Windows and Mac) and Free Studio Manager (for Windows), and an example of a web application is Zamzar.
How can I convert a text or presentation file to PDF?
Epik supports PDF files in order to allow you to insert files with textual content on your games. Sometimes those files format can be txt, rtf, doc, docx, ppt, etc. To convert them to pdf you can use some existing free tools, but first try the Save As (or Export) option on the program you use to edit your files, and check if it allows you to save as pdf. If not, an example of a desktop application is pdf24 (for Windows), and an example of a web application is Zamzar.
What do I need to use Youtube or Vimeo videos?
You just need to provide one of the following URL's: the video page URL, the share URL, or the embedd URL.
Which resources types can I import from a LMS?
Currently you can import audio, images, videos, and PDF files. Presentations and other types of files are not yet supported.

Projects

What are Projects?
Projects, or games projects, allow you to create your games skeleton. Basically, you need to create a project in order to create a game. In the project you define the game scenarios and their rules and design. After that you can export a project as a game and it will appear on your Games Section in the Dashboard.
What are Scenarios?
A scenario is a game screen. Think of it as a slide in a presentation, where each slide usually contains text and images, and in some cases animations and other multimedia content. Here scenarios are very similar to the slide concept, but on this case they are interactive, so besides text and multimedia contents you can also add activities to them. The kind of text used must also be different, since we are talking about a game and not a lecture in a classroom.
How can I test my project?
Currently you can only test your project after converting it to game format. If you've never done it before use the "Export as Game" option found on the development area, or on the Dashboard. Or if you want more information about this consult this page.

Games

What are Games?
Here games refer to all games you have created and that you can edit or remove. To create a game you must export a project as a game.
How can I create and distribute a game?
You can find all the information you need about games development on Epik on this page.

Sessions Logs

What are sessions logs?
Sessions logs are the generated logs for each finished game session. A game session is created each time a player starts a game and it can contain one or more players that are playing with each other. Players that cannot interact are on different sessions. The generated logs contain only the information you chose to log while creating the game, which can be used for students assessment. To consult them use the chart button on the game profile page, or on the right side in the Dashboard.
What are public sessions?
Public sessions are sessions played through Epik instead of a LMS. They are public because anyone can play a game you create if they know its URL.
How do I know which information will be logged?
When you are developing a game you can choose which information to log by selecting the "Log" field. If you leave all fields empty, no information will be logged but a session will still be created and it will appear on your sessions logs page.
Which information can I choose to log?
You can choose to log the team score, total rewards received, total penalties received, player total score, bonus received on each scenario, helps used and given, and the points earned and lost for each activity.